Home / WhatsApp store
Take orders on WhatsApp. Keep every penny.
Put your menu or products online without building a website. Customers fill a basket and send it to your WhatsApp as one tidy message. You confirm it, they pay you directly, and nobody takes a cut.
- 0% commission
- Delivery, collection or table service
- From £10 a month
From browsing to "order confirmed" in a chat
They browse your shop
Your products, photos and prices on a simple page with your own link. It opens on any phone.
They send the order
They pick delivery, collection or table service and tap send. The order opens in WhatsApp, already written out.
You confirm and get paid
Reply to confirm, then take payment however you already do: bank transfer, payment link, card machine or cash.
What your store can do
Products and categories
As many products as you like, sorted into categories, with photos, prices and "offer" or "new" badges.
Delivery, collection, dine-in
Turn on the ways you serve customers. They choose at checkout and it's written into the order.
Opening hours
Shoppers can see when you're open, and when you'll reply to orders sent out of hours.
Neat order messages
Each order arrives numbered and itemised, with the total and the customer's choices, so nothing gets missed.
Offers and sign-ups
Show a pop-up for this week's special and collect email addresses for your newsletter.
Your customers, your data
No marketplace sits in the middle. The conversation, and the customer, are yours.
A good fit if your customers already message you
- Bakeries, cafés and takeaways taking pre-orders
- Boutiques and gift shops selling to locals
- Trades and services with fixed-price jobs
- Groomers, florists and makers taking custom orders
To be straight with you: if you need customers to pay by card at checkout, or you ship hundreds of parcels a day, a full online shop will suit you better. This is for businesses who'd rather have a quick chat than another dashboard.
A bakery taking weekend pre-orders
Categories for bread, cakes and boxes. Collection only, Friday to Sunday. Orders come in during the week, the baker confirms on WhatsApp and asks for payment by bank transfer or on collection. An illustration, not a real customer.
Your store comes with the Basic plan
One store on Basic, five on Teams. Both start with 30 days free, and both include digital business cards.
Personal
Free forever
One digital card to share your details.
- 1 digital card
- Up to 10 links
- Photo gallery and testimonials
- Contact form and enquiries
- Save to home screen
Basic
£10 a month
Cards plus a WhatsApp shop for a small business.
- 5 digital cards
- 1 WhatsApp store
- Bookings, services and opening hours
- Unlimited products, links and galleries
- 10 AI credits (scan a paper card)
Teams
£25 a month
For teams who all need a card, and more than one shop.
- 25 digital cards
- 5 WhatsApp stores
- Everything in Basic
- 50 AI credits
- 500MB storage
Questions about WhatsApp stores
How do customers pay?
However you already take payment. The order lands in your WhatsApp and you reply with your bank details, a payment link, or ask them to pay on collection. We don't process payments or take a cut.
Do I need WhatsApp Business?
No. Any WhatsApp number works. WhatsApp Business is handy for quick replies and labels, but it's optional.
Can I do delivery, collection and table orders?
Yes. Turn on any mix of delivery, takeaway and dine-in, and customers pick one at checkout.
How many products can I add?
As many as you like, sorted into categories, with photos, prices and offer badges.
What does it cost?
A WhatsApp store comes with the Basic plan at £10 a month (one store) or Teams at £25 (five stores). Both start with a 30-day free trial.
Ready to set one up? Our store setup guide walks you through it.
Try it free today
No card details, no contract, nothing to install. If it's not for you, just stop using it.